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    How much are delivery costs to my destination?

    After submitting your shipping information in the checkout process, shipping options and their respective costs will appear on the next page.

    Does the quoted pricing include VAT?

    On the UK Dynamism website, all prices include VAT.

    What payment methods do you accept?

    Customers in the UK can pay by VISA, Mastercard, and Maestro cards, PayPal, or bank transfer. Government, university, institution, or Fortune 500 companies may also pay by purchase order.

    Generally, credit cards are charged when the order is shipping. You may cancel your order at any time prior to shipment without penalty.

    How can I order an item that is “Available Soon”?

    An “Available Soon” or “Waitlist Only” item is where delivery and/or pricing are not yet available. To stay informed about availability and pricing, please be sure to sign up for the waitlist.

    What if an item is out of stock?

    Order processing lead time is the length of time it will take to procure the correct products and complete payment processing. Order processing lead times are in business days (Monday through Friday). Shipping on an item that has a “Usually ships in 7-10 days” lead time will result in an estimated shipment by the 10th day from when your order is placed. Purchasing an item that is "in stock" will ship the same day if ordered by midday (subject to approval).

    Please note: All scheduled shipment dates are estimates only. Dynamism will make every effort to ship your products by the estimated shipment date on your order confirmation. In no circumstance will Dynamism be liable for any loss, damage, or penalty resulting from any delay in shipment or delivery. Dynamism will attempt notify you by e-mail of any changes in the estimated shipment date for your order. Except where otherwise noted (usually as “special order”), you may cancel your order at any time prior to shipment without penalty.

    How can I check the status of my order?

    If there are any issues in processing your order, our accounting office will contact you directly by e-mail. To ensure the fastest processing, we strongly encourage you to use a work or school e-mail address instead of a free webmail address.

    Because we will notify you of any issues by e-mail, please ensure that your e-mail address is entered correctly, checked frequently, and please scan your spam mailbox to ensure no messages are missed. Once your item has shipped, we will send an e-mail notification with tracking details.

    Can I add, change, or remove items from my order after it has been submitted?

    Once an order is submitted it can only be amended or edited by contacting Dynamism customer service. Once an item has been packed or shipped, the order cannot be changed.

    In most cases, except where otherwise noted, orders can be changed or cancelled prior to shipment without penalty.

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    Dynamism is the leading provider of 3D printing solutions, with expertise in hardware, software, and training.
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    We accept POs only from government and academic institution or Fortune 500 companies.